The Heavy Handed Management Style
July 2nd, 2007
Hello everybody,
I want to discuss with you one of the most unpopular but frequently used management styles in business today. “The Heavy Handed Manager”!
I see this quite frequently and recently I had an opportunity to go into a business and explain how the NEW leadership would conduct business. It was very disheartening to hear the disbelief and relief in the employees’ comments as I explained to each one of them individually that, instead of the threat of being fired or the threat of being “Written Up” for the smallest of infractions, that “The Specialist” would be spending his time catching them doing something RIGHT!
Furthermore, when I explained to them that I really didn’t care whether they sold anything or not they were stunned. To the person, they wondered what “The Specialist” could possibly expect from them. Then I procerded to inform them that all I wanted them to do was have a blast with the job and make some new friends. I just wanted them to have fun and, while they were letting the customer get to know them, go ahead and show them the products.
The lesson here is that as a manager if you apply pressure on your sales staff to sell you are creating a bad work environment. Encourage them to have fun and let them be themselves, the sales WILL COME! I Guarantee It!! Not only will your staff be happier but they will also be more productive.
“The Specialist”
Leave a Reply